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BECOME A PEER-SUPPORT LISTENING SERVICE VOLUNTEER

Help us to help  others.

ABOUT NURSE LIFELINE

Nurse Lifeline is a registered charity that focuses on improving nurses' and midwives' mental health, emotional well-being, and resilience across the UK. We do this by providing a portfolio of unique listening services and resources 'run by nurses and midwives for nurses and midwives.' 

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Staffed by a volunteer team of registered or recently retired nurses and midwives, our listening service is the first of its kind in the UK. 

 

As a peer-to-peer model, Nurse Lifeline is designed to provide a safe and non-judgmental space for the nursing and midwifery community to offload and decompress with like-minded professionals united by a common experience and shared understanding of what the callers are going through. 

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CALLING ALL NURSES AND MIDWIVES WITH A PASSION FOR PEER SUPPORT

WHAT WE ARE LOOKING FOR

  • NMC Registered Nurses and Midwives OR recently retired Nurses and Midwives*.

  • A passion for supporting colleagues' emotional wellbeing.

  • Willingness to learn and availability to undertake training.

  • Available to be 'on-call' for the support service for at least 2 evenings per month, plus 1 reserve.

  • Must be able to complete the mandatory online courses within 2 weeks (4-5 hours).

  • To reply to service user’s emails while on shift.

  • Confident with IT to manage the call handling system, with training and support.

  • Ability to volunteer from home via our 'virtual call-centre' - we need you to have a laptop or computer, a mobile phone and a good WIFI connection.

  • Open to undergoing a DBS check.

  • Able to provide evidence of recent safeguarding training or willing to attend training.

  • A can-do attitude and a willingness to roll your sleeves up (metaphorically speaking).

  • Excellent communication skills including active listening.

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WHAT IS IN IT FOR YOU

  • Certified phone support training - enhance your CV through gaining new transferrable skills

  • 'Check-in' sessions with a qualified mental health professional to support you in your volunteering role (a good opportunity to support those NMC revalidation reflections)

  • Collaboration with new colleagues outside of your usual work environment

  • The opportunity to provide volunteer feedback and shape the future of our service - we value your experience and want to amplify the voices of nurses and midwives both inside and outside our organisation

  • The chance to support your peers and be part of a progressive and innovative peer-led project - we're flying the flag for all nurses and midwives and want you to be a part of the journey.

INTERESTED?

We hoped you might be. Head to our website and check out our 'Get Involved' section. Fill out the application form and send it over to ops@nurselifeline.org.uk ... our team are looking forward to hearing from you!

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*As a recently retired Nurse or Midwife the following conditions apply:

  • Applicants must have been retired from the NMC registration for no longer than 5 years

  • Applicants must have no gaps or been removed from the NMC registration due to fitness to practise issues

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